Sometimes the worst happens and our computer crashes and cannot be started again. Most computer professionals will advise one thing above all else - take and keep a backup. And backup regularly. Ideally, do so daily or weekly, but at least backup your computer on a monthly basis.
If the worst does happen, let us take a look at your hard drive to see what can be recovered. Often the whole drive can be saved, sometimes only certain files. But we can diagnose and assess the level of drive failure and recover what can be recovered.
Of its nature this work cannot come with a guarantee of success - but it comes with a guarantee of doing our best to save your precious files, photographs, music, etc!